Returns & Exchanges

At SkinKandy, we want you to love your new style, which is why we offer a 30-day return window for most items provided they are in original condition. Please note that for hygiene reasons, certain jewelry and intimate accessories cannot be returned unless faulty.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unworn, have all original tags attached, and are within the 30-day purchase window.

• 2.
  Initiate Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 3.
  Pack and Ship

  Securely package your items and use the prepaid shipping label provided in the portal to drop your parcel at any authorized shipping location.

• 4.
  Receive Refund

  Once our warehouse team inspects the returned goods, your refund or store credit will be processed within 5-7 business days.